Free is the open-source SDK, self-hosted. Basic is the v1 hosted product: manual-first commerce with no automated processing. Managed is for merchants who outgrow the async model, and is coming soon. None of the tiers charge transaction fees.
open source · self-host
For developers and self-hosters who want full control. The SDK, no service.
@storefront/* manual-first · no automated processing
The hosted async commerce v1. You approve every order. We never touch the money.
priced accordingly
The full-service tier for merchants whose model needs real-time behavior. Everything Basic has, plus the things async excludes.
Basic is async-by-design: manual approval, manual capture, and manual fulfillment triggers. The features that need a real-time premise (automated capture, subscriptions, real-time inventory, B2B pricing tiers) live in Managed, which is coming later. We list those out up front so nobody wastes time.
These need the real-time premise that Basic doesn't carry.
The $49/mo covers running your store. Real work — fixing something, adding a feature, configuring a new processor, urgent help — is billed as it happens, at the same $1,000 per dev-day rate as the build, prorated.
Next business day response. Bug fixes, config changes, small new features. Most support fits here.
Within an hour, day or night, weekends included. For when something's down because of a config or infra choice we made.
When Cloudflare, Squidex, or your processor goes down, we help diagnose. We don't charge you for the time we spend waiting on a vendor's status page.
If you went with the open-source SDK and your developer built it, support is on them or whoever you hire. The rates above apply when we've built or run pieces of your store.
The tier prices on this page cover running the site. Building it the first time is separate. Two paths: we build it for you (starts at $5,000 for a standard build, more for large catalogs or custom designs — get a live ballpark for your specifics with the self-serve build estimate), or your developer builds it themselves with the open-source SDK and pays $0 for the build. Either way, the monthly tier is what you pay us once the site is live.
Standard support is $150/hour, next business day. Emergency support — store down because of a config or infra choice we made — is $300/hour, within an hour day or night. Outages on third-party services we don't control (Cloudflare, your processor) we help diagnose for free. See the support section above for the full breakdown.
Basic caps at 5,000. Beyond that you'll want Managed (coming soon), where build pipelines do incremental rebuilds and we configure the system to your scale. Or self-host with Free if you can run the build infrastructure yourself.
No, never. We don't touch the money. Your processor (Stripe, Paddle, etc.) handles payments and pays you directly. We charge a flat platform fee and that's it.
Build-time AI runs through your own provider key (OpenRouter recommended). Basic includes a small managed quota for convenience. AI output is cached on source content hash, so unchanged products don't regenerate, and a daily rebuild typically does almost no AI work.
Yes. Your catalog lives in your data store. Your customers and money live at your processor. Your code lives in your repo. We hold pseudonymous order records you can export at any time. Nothing locks you in.
We don't care, because we're not the processor. We provide the catalog and orders layer; you wire your processor on the side. Stripe ships in the SDK today; for any other processor your developer writes a small adapter against our open contract — typically a few hundred lines. Mainstream platforms refuse certain merchants entirely based on what they sell; we don't take that position, because we're not the one moving the money.
Yes. Ollama and LM Studio work well for build-time AI when your CI runs on your own hardware. Build-time is exactly the use case local LLMs are good at: long-running, latency-tolerant, off-the-clock. Cost is zero.